Shipping policy
Where we deliver
We currently deliver to addresses in the United Kingdom.
Delivery options and costs
- Royal Mail 48: £3.50, usually 2 to 4 working days
- Royal Mail 24: £5.00, usually 1 to 2 working days
- Free UK delivery on orders of £50 or more (sent by Royal Mail 48)
Delivery times are estimates from the day your order is dispatched and are not guaranteed. Royal Mail delays can happen, especially around bank holidays and busy periods.
Dispatch
Orders are dispatched from our Doncaster base on working days (Monday to Friday, excluding bank holidays). You'll receive an email when your order has been sent.
Problems with your delivery
Please make sure your delivery address is correct when you place your order. If your parcel hasn't arrived within the expected time, or it arrives damaged, contact us at courtneyk@kaplangbeautyoutlet.co.uk and we'll help sort it out.